{"id":1065,"date":"2018-09-14T08:42:40","date_gmt":"2018-09-14T08:42:40","guid":{"rendered":"http:\/\/toveleeds.co.uk\/?page_id=1065"},"modified":"2018-10-31T04:02:53","modified_gmt":"2018-10-31T04:02:53","slug":"learner-appeal-procedure","status":"publish","type":"page","link":"https:\/\/toveleeds.co.uk\/learner-appeal-procedure\/","title":{"rendered":"Learner Appeal Procedure"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_widget_sidebar sidebar_id=&#8221;cz-custom-policy&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<span style=\"font-size: 40px;\">Learner Appeal Procedure<\/span><br \/>\n<strong>Introduction<\/strong><br \/>\nThis policy outlines the procedure for reviewing and appealing decisions made by Tove Leeds or awarding body. If you have a grievance over awarded marks, outcomes of exams, or decisions taken pertaining to academic study this is the procedure to follow for resolution.<br \/>\n<strong>Outline of the policy<\/strong><\/p>\n<ul>\n<li>Appeals from learners in relation to an assessment decision based on not following procedures consistently or those policies were not adhered to properly and fairly<\/li>\n<li>Appeals from learners that Tove Leeds has not upheld their procedures or assessment criteria in a fair and unbiased manner.<\/li>\n<\/ul>\n<p><strong>Review and Appeal Procedure<\/strong><\/p>\n<ol>\n<li>Details of the complaint or appeal to assessment decision must be submitted in writing to Office or <a href=\"mailto:info@toveleeds.co.uk\">info@toveleeds.co.uk<\/a><\/li>\n<li>If the complaint is about a theory mark and\/or practical mark, the paper will be remarked by a separate assessor.<\/li>\n<li><strong>Theory Reexamination<\/strong> \u2013 On a date to be agreed Tove Leeds will provide a new theory examination paper following point 2<\/li>\n<li><strong>Practical Reexamination<\/strong> \u2013 On an agreed date the learner will take a new practical examination, if the examination upholds the appeal then, marks will be changed to reflect that outcome<\/li>\n<li>If the assessment is deemed to be incorrect it will be reflected with a new mark and any certificates reissued to reflect same<\/li>\n<li>If Tove Leeds deem a corrected mark may influence other marked work, it will take the necessary steps to rectify all submitted work by reassessing and remarking where deemed appropriate<\/li>\n<\/ol>\n<p><strong>Appeals to a third party review board<\/strong><br \/>\nEach awarding body has specific policies for the handling of complaints and appeals to assessment decisions made. If you wish to appeal a decision made by an awarding body all complaints must be submitted within 14 days of the initial assessment this is to work within the timeframe of the appeals process outlined by awarding bodies. Before undertaking an appeals process with an awarding body we will endeavour to reach a satisfactory outcome for the learner. Before an appeal or complaint is escalated to an awarding body all avenues with Tove Leeds must be exhausted.<\/p>\n<p>After the learner has gone through the Tove Leeds appeals process and remains dissatisfied and wishes to escalate the matter to the awarding body, Tove Leeds prepares a report including the previous supporting information from the Review and Appeals Procedure.<br \/>\n<strong>The appeal is submitted to the awarding authority and includes:<\/strong><\/p>\n<ul>\n<li>An outline of the appeal by the learner<\/li>\n<li>An outline of the outcome of the appeal through the Tove Leeds procedure<\/li>\n<li>Supporting evidence of the appeal<\/li>\n<\/ul>\n<p>The awarding body will correspond with Tove Leeds and the learner. Depending on the awarding body will determine the specific appeals process; however, typically will follow the same methodology of reexamination.<\/p>\n<p>What if you are still dissatisfied with the outcome of the Review and Appeals process?<\/p>\n<p>Award bodies have an option for an independent review process as an appeal to the final outcome of an appeal. Tove Leeds will help you through the process and complying with the specific requirements of differing awarding bodies.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_widget_sidebar sidebar_id=&#8221;cz-custom-policy&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]Learner Appeal Procedure Introduction This policy outlines the procedure for reviewing and appealing decisions made by Tove &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1065","page","type-page","status-publish","hentry"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/pages\/1065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/comments?post=1065"}],"version-history":[{"count":0,"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/pages\/1065\/revisions"}],"wp:attachment":[{"href":"https:\/\/toveleeds.co.uk\/wp-json\/wp\/v2\/media?parent=1065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}