Course Introduction
This is a professional level course which outlines the fundamentals of auditing practice and provides students with the skills and knowledge to conduct 1st, 2nd and 3rd party audits to an exceptional level.
Who Should Attend
- Intended for those anxious to qualify as external ISO 9001:2015 auditors and anyone seeking a detailed understanding of the ISO 9000:2015 series of standards including ISO 9001:2015, quality management systems and their implementation.
Pre-Requisites
Students should have attended the CQI / IRCA ISO 9001:2015 Foundation course and the CQI / IRCA ISO 9001:2015 Internal Auditor course and have knowledge of:
- The Plan, Do Check, Act (PDCA) cycle
- The relationship between quality management and customer satisfaction
- Commonly used quality management terms and definitions
- The 7 quality principles as given in ISO 9000
- The process approach
- The model of a process-based quality management system, the structure, and content of ISO 9001.
Course Content – Learning Objectives
- Delegates are coached in the philosophy, structure, and implementation of quality management systems, the requirements of the ISO 9000:2015 series of standards including ISO 9001:2015.
- Videos, audit role plays, individual and team practical exercises are used to enhance delegate learning and to prepare students for the different activities undertaken by auditors/lead auditors, such as producing visit plans, conducting assessments and producing assessment reports.
- Case-studies are examined to prepare students for typical scenarios which often arise and to deal professionally with the stresses experienced during live auditing.On completion, successful students will have the following knowledge and skills:
- A deep understanding of the ISO 9000:2015 series of standards along with the requirements of ISO 9001:2015, ISO 9004:2009 and of quality management systems.
- Understand and explain the role and responsibilities of an auditor/lead auditor to plan, conduct, report and follow up a 1st, 2nd and 3rd party audit
- Be able to plan, conduct, report and follow-up a 1st, 2nd, and 3rd party audit.
Certificate of Training
On satisfactory completion of the course including continuous assessment, students will receive a certificate of attendance. For those who pass the examination which is undertaken on the final day of the course, students will receive an internationally recognised certificate of successful completion certified by the CQI / IRCA.
For further information regarding the CQI / IRCA, visit https://www.quality.org